In the 4 days there I didn't see 1 dealer with ironed shirts or nicely groomed beards, hair, just tacky. The main room with tables was rarely all open and dealers were old, not friendly and badly dressed. I didn't like the was everything was such a long walk. We could hear the hallway noise and the showers/bath of the rooms next to us so it made for a disruptive sleep. Had to call for towels because there were only 2 bath towels, 1 bath mat and 2 hand towels. The shower was a nice size but didn't drain well so if you showered longer than 5 mins you'd be ankle deep in water. No controls and the front panel was loose and moved if you bumped into it. The fridge we were told was available wasn't for personal use. Checked in and our room smelled, reeked of smoke. Finally found someone to direct us to Diamond check in cause the kiosk we were pointed to originally wouldn't read our ID. No signage for VIP check in and the place was total chaos. First, the staff- valet, bell hop, servers were all very nice.
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